Sydney Launch Of Daisee's Lisa

Wed 13 February 2019 @ 8:00 am - 9:00 am FREE!
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Sydney Launch Of Daisee's Lisa - Sydney Startup Hub - Sydney - NSW
Event Schedule

8am - 8:30am: Registration & Breakfast

8:30am - 9am: Presentation

We will explore how next-generation conversational analytics technology will help your business manage regulatory challenges, deliver on your compliance obligations, improve your operational productivity, and enhance your customers' experience.

Come and hear daisee's CEO and Founder, Richard Kimber, at Sydney Startup Hub, Level 1, 11 York St, Sydney, explain how AI and Machine Learning solutions can help propel your business, and demonstrate this ground-breaking RegTech application that earnt the title of the Winner of the 2018 Westpac Innovation Challenge!

About Lisa (Linguistic Interpretive Semantic Analysis):

Across the banking, financial services, and insurance industry, institutions are facing pressure to enhance their compliance and meet conduct obligations. Tried and tested Quality Assurance approaches are no longer fit for purpose. Identifying, interrogating, and understanding every customer call, in a timely manner, is a must if businesses are to meet the ever-rising demands and expectations of customers and regulators. The typical 1-5% sampling rate is no longer sufficient.

Lisa is a highly-scalable enterprise SaaS solution that interprets meaning in conversations between businesses and their customers. We will present and demonstrate how Lisa applies Natural Language Processing and Machine Learning techniques to listen, decipher, and help businesses action every customer call.

daisee's technology is revolutionising speech analytics; Lisa helps ensure that your company is focused on the identification of compliant calls, the timely remediation of non-compliant calls, and that your front-line customer service agents deliver a consistent, world-class customer experience.

About daisee:

daisee is an Australian AI software company that builds cutting edge AI applications for business. We have a unique approach that focuses on creating significant value by blending the best human insights with technology and data to create intelligent applications that learn and adapt.

daisee has developed industry specific AI applications to solve a wide range of challenges faced by business today. These include banking and financial services, healthcare, government and digital commerce markets. Our products help enterprises rapidly leverage AI technology to increase customer engagement, improve decision-making, optimise supply and demand, and deploy self-learning business processes.

daisee was founded by technology veteran Richard Kimber, with a strong team picked from elite corporate, consulting and academic backgrounds. We have established several IP partnerships with universities including UNSW, Deakin, and Macquarie University to commercialise the latest thinking in AI.

About Richard Kimber:

Richard Kimber has over 25 years of global leadership experience that includes several chief executive and board roles, and has extensive experience in financial services, marketing, social media, and capital markets.

Mr. Kimber is currently CEO and Founder of daisee. Prior to this role he was CEO of OFX Group, one of the world’s leading international payment and foreign exchange companies listed on the ASX. Earlier, Mr. Kimber was the first Regional Managing Director of Google in Southeast Asia (including Australia and NZ). While at Google, Mr. Kimber led all of Google’s commercial and country operations in the region, more than doubled its multi-billion dollar revenue, and managed the local integration of the YouTube and DoubleClick acquisitions. Prior to his role at Google, he was Chief Executive of first direct Bank in the UK, which followed several international roles with the HSBC Group including being the first Global Head of Internet Marketing.

Mr. Kimber is an active investor in early stage businesses and is a member of the Technology Advisory Panel for Australia’s largest Superannuation fund – AustralianSuper. He is also a non-executive director of Stone & Chalk, Australasia's leading independent, nonprofit FinTech hub. He has a BSc in Psychology and Statistics and an MBA from MGSM.
Details
Date:
Wed 13 February 2019
Time:
8:00 am - 9:00 am
Page Views:  36
Venue
Sydney Startup Hub
Level 1,
11 York Street,
Sydney,
NSW,
2000, Australia